A Soft Touch Moving & Storage
★ 2.8· 9 reviews · Bloomington, IN
✓ Licensed (USDOT 707793) ✓ Insured · $750K liability ✓ Cargo covered Active carrier
- USDOT number
- 707793 ↗
- MC number
- MC331362 ↗
- Phone
- (812) 333-4755
- Fleet
- 7 trucks · 7 drivers
- Safety (FMCSA)
- 9 inspections · 0 crashes
- Service area
- Interstate moves
- Location
- 3150 SOUTH WALNUT ST, Bloomington, IN 47401
- In the registry since
- 1997 · 29 years
- FMCSA registration updated
- May 2025
MoversPackingSelf Storage
Rating trend by year
Share of 1–5★ reviews per year, Google + Yelp combined (9 dated reviews)
5★
2015
2
1★
2016
1
5★
2017
1
1★
2018
1
1★
2020
1
5★
2023
1
1★
2025
1
1★
2026
1
5★
4★
3★
2★
1★
Rating breakdown
2.8
9 reviews total
5
4
4
0
3
0
2
0
1
5
Customer reviews (9)
Yelp
Soft Touch ReviewWe hired Soft Touch Moving in June 2025 to pack, move, and store our belongings in their "climate-controlled" facility for four months while our new home was being built.About 4 hours into the re-delivery of our belongings by their crew, we discovered that much of our furniture and...
Yelp
We hired Soft Touch because of the in-person estimate process and the professionalism it signaled. We appreciated that the name didn't include words like "hunk," "junk," or "college"--which, to us, implied a higher standard of care, experience, and accountability. Ironically, what we experienced fel...
Yelp
This business has helped my mom and friends within Bloomington, IN for the last 4 years and I have nothing but good things to say about them. Hard workers and better people. They asked me about everything to make sure it was up to my specifications.
Yelp
We chose this company because they were listed as one of the companies the University recommended to help box items to move out of dorms during the pandemic. We initially contacted them on May 1st. It took a month for our daughter to get her belongings and when they arrived the boxes were not tape...
Yelp
Movers were great. The office and the manager, or whatever he is, was not. Yelling at me on the phone, his word changing more often than my hand flips over, and just difficult to communicate with in general (I don't know how many times i've had to say "that's not the point"). If I could turn back ti...
Yelp
Our movers (Daniel and Jenkins) were awesome! Not only were they fast and professional, they reassured my mom (who was nervous about moving) that all her stuff would be ok. ;) Everything went perfectly and we couldn't have asked for a better moving experience.
We read this company's 5 lowest-rated reviews and sorted what they describe, unverified, as written by the reviewers. A type is listed once two or more reviewers describe it, and a review that describes two problems is counted in both rows. Quotes are the reviewers' own words.
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2026
Damaged or lost belongingsItems broken, lost or missing during the move
4 reviews · latest 2026
“much of our furniture and personal property which had already brought into our new home appeared to be covered in mold” 1★ · Yelp · May 2026 · Ron H. · See this company on Yelp →
“Our fine art--an irreplaceable piece with sentimental and monetary value--was carried by the hanging string and placed on the truck unprotected.TVs and computers were loaded upside down.” 1★ · Yelp · Jul 2025 · Kristi H. · See this company on Yelp →
“they LOST OUR BELONGINGS. All our Christmas decorations with great sentimental value, etc GONE.” 1★ · Yelp · Dec 2016 · Erin W. · See this company on Yelp →
These are customers' accounts, quoted as written. Problem types and sums are our reading of each review. We do not verify individual claims, and the company may dispute them. Counts cover the 5 low-rated reviews we read, not every review on Google or Yelp. Bars compare the types with each other.
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Aug 15
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